Skip to content
Log A Ticket

UPS Power Solutions

NinjaCaseStudies_UPSPower

Industry

B2C (Retail)

Challenge

Specific requirements to restrict product visibility for various customer groups. Complex, extended stock-level display requirements. Need to replicate the existing site design for a consistent user experience. Short project timeline for deployment.

Results

Fresh, modernised look and enhanced user interface for the website. Implemented 4 customised customer flows, presenting tailored data and product access to optimise the purchasing journey for each customer group.

Software

MYOB Exo, Web Ninja Webstore

upspower.co.nz
Screenshot 2025-04-16 at 1.59.02 PM

Company Overview

UPS Power Solutions is New Zealand's top provider of power quality solutions, dedicated to protecting business-critical systems from power inconsistencies like spikes, brownouts, and blackouts. With a strong foundation in engineering and partnerships with leading electrical manufacturers, UPS Power Solutions ensures optimal, continuous performance for businesses requiring robust power security.

Each solution they deliver is meticulously customised through comprehensive audits and assessments, ensuring a scalable, resilient fit tailored to the unique needs of every client. Their reputation is built on unmatched technical expertise and rigorous service, securing uninterrupted operations and safeguarding critical data against power-related issues.

The Challenge

  • Specific requirements to restrict product visibility for various customer groups.
  • Complex, extended stock-level display requirements.
  • Need to replicate the existing site design for a consistent user experience.
  • Short project timeline for deployment.

The Solution

  • Developed customised customer group views by leveraging MYOB Exo data, creating distinct segments (Wholesale, Cash Sales, No Account) that controlled price and stock visibility using flexible flags.
  • Collaborated closely with the customer’s internal team and designer to enhance the existing design, achieving a visually improved, cohesive web presence.
  • Coordinated well-structured project management and clear communication, delivering the project on time and within budget constraints.

The Results

  • Fresh, modernised look and enhanced user interface for the website.
  • Implemented 4 customised customer flows, presenting tailored data and product access to optimise the purchasing journey for each customer group.

Conclusion

UPS Power Solutions successfully launched an enhanced webstore powered by MYOB Exo and Web Ninja’s tailored integration capabilities. With strategic segmentation and seamless functionality, the solution met the company’s exact requirements for user experience, time management, and budget adherence—solidifying their commitment to excellence in customer engagement and operational continuity.

Want to find out how we can help you?

Summon a Ninja