Wynns Locksmiths

The Challenge

• Required product visibility restrictions based on customer account numbers.
• Needed a tailored homepage layout that aligns with their brand vision.
• Wanted to ensure a mobile-friendly web experience for customers.

The Solution

• Customised integration by linking additional attribute fields to control product visibility per customer account.
• Developed a “Pre-Order Product” feature, enabling customers to purchase items even when they are out of stock.
• Created a responsive, mobile-friendly website that matched Wynns Locksmiths’ design preferences.

The Results

• Enabled customers to receive notifications when out-of-stock products become available again.
• Added a feature for customers to request quotes directly from products in their shopping cart.
• Streamlined the checkout process by displaying shipping details, payment options, and order confirmations on a single page.

Conclusion

The tailored webstore integration with MYOB Exo has transformed Wynns Locksmiths' online presence, making it more user-friendly and aligned with their operational needs. The customised product visibility and pre-order capabilities enhanced the customer experience, while the mobile-ready design ensured accessibility for on-the-go users. This integration not only strengthened customer engagement but also optimised sales processes, helping Wynns Locksmiths maintain their reputation for quality and service in the digital space.